質量出了問題，公司上上下下、裡裡外外的人都會非常緊張，都希望問題儘快解決。銷售部門為了安撫客戶就會催生產快出貨，生產就抱怨銷售部門只知道跪舔客戶，根本不懂沒有解決工程問題、沒有新物料，怎麼恢復生產？研發要催市場退回不良品分析，計劃催供應商給新的物料交期……出了問題後，各個職能就都有各種需求，對著對方喊話的結果就是抱怨和爭吵，討論簡直就是對牛彈琴，根本沒有結論！這樣的場景經歷多了之後也會思考，對牛彈琴到底懲罰的是誰呢？

我們先來看看是誰在彈琴，到底會不會彈琴？不言而喻，這個彈琴的人至少在技藝是一定是合格的。做銷售的一定懂得如何與客戶相處，負責生產的絕不會不懂產能的重要，搞設計的至少不會閉門造車，做計劃的也不至於信口開河，所以這些人都是有些能耐的人，都是彈琴的高手，是個懂行的人。

為什麼要對牛彈琴呢？我覺得有如下幾種可能：

一種是找不到正確的物件，能力問題。比如銷售要交付，找生產沒有用，因為生產要聽計劃的安排。這種找不到正確的物件可以歸為能力問題，沒有把事情理清楚，邏輯理清楚就做，確實得不到應有的結果。

一種是不想找，態度問題。明明知道對方不能解決問題，卻偏要抓過來充數。這種情況要麼就是刁難，要麼就是拖延，總之就是不想找，完全是態度問題。

不管哪種情況，我們認為這都是對彈琴人的懲罰。能力不夠，不能找到知音，無法實現自己的理想和抱負本身就是一種懷才不遇的懲罰。態度不好不想找，看似讓對方糾結和為難，最後實際也是對自己的懲罰，畢竟不是雙贏。

如果遇到這樣的情況，我們其實可以有如下方法來解決。首先就是要能有冷靜識別所遇到的問題是屬於能力問題還是態度問題。如果是能力問題屬於一個客觀性的問題，需要從內心理解彼此，而且要想方設法幫助和成全對方提升，只要願意學習願意提升，我們就帶著大家一起進步。如果是態度問題，那就屬於主觀性的問題，需要開誠佈公地談，講明原則和要求，引導對方調整就是對彼此最大的幫助。

質量就在我們身邊，不管是工作上的問題，還是家庭事務的溝通，我們多少都會感覺自己是在對牛彈琴，彼此完全不同頻，自己非常受傷。現在弄清楚了對牛彈琴的本質無非就是態度和能力兩個方面的問題，對症下藥就可以不必再受此苦了！

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我們的宗旨：傳播質量思想，促進質量提升。每天投資10分鐘，與您一起締造高品質的生活！Let‘s see who’s playing the piano， and can they play it or not？ It is self-evident that the player must be qualified， at least in skill。 Sales must know how to get along with customers， production staff must understand the importance of production capacity， design staff often design basing on customers‘ need， PC will not ramble， so these people have needed capabilities， and they are the master of the piano， are persons who know the business。Why ineffective communications exist？ I think there are several possibilities：One is the inability to find the right object， and this is the ability problem。 For example， sales have to deliver， then it is no use to find production， because production has to listen to the schedule。This kind of situation can not find the right object can be classified as a problem of ability。 If you do things without making things logically clear， you really can’t get the results you deserve。Another possibility is that you don‘t want to do it， and this is attitude issues。 If you know that the other side can not solve the problem， but you ask for him， then this situation is either creating difficulties， or delay。 In short， it is all a matter of attitude。Either way， we think it’s a punishment for the player。 Lacking of ability， can not find a soul mate， can not realize their own ideals and aspirations is itself a kind of talent punishment。 A bad attitude seems to make the other side entangled and difficult， but in the end it is actually a punishment for yourself。 After all， it is not a win-win situation。If such a situation is encountered， we can actually have the following ways to solve。The first is to be able to identify calmly whether the problem is a problem of ability or attitude。If it is a matter of ability， it is an objective matter。 We need to understand each other from the bottom of our hearts and find ways to help and facilitate each other‘s ascension。 As long as we are willing to learn and improve， we will take everyone along for the ride。If it is a matter of attitude， it belongs to subjective problem， which need to communicate openly。 Explaining the principles and requirements， and guiding each other to adjust is the biggest help to each other。Quality is all around us。 Whether it’s a problem at work or a communication at home， we all feel like we‘re casting pearls before swine。If you don’t like each other at all for a long period of time， it hurts you very much。 Now that we have made it clear that the essence of casting pearls before swine is nothing more than attitude and ability， we will no longer have to suffer from this suffering if we take the right medicine。********************************Our mission is to disseminate quality ideas and promote quality improvement。 Invest 10 minutes every day， and we strive to build high quality life with you。